Privacy Policy
Effective Date: April 27, 2026 | Last Updated: November 1, 2026
Welcome to AutoAI - Auto Intelligence ("AutoAI", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using AutoAI, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the app.
1. Information We Collect
Information You Provide Directly
- Account Information: Name, email address, password, and role (DIYer or Mechanic) when you register
- Profile Information: Profile photo and any information you add to your profile
- User Content: Posts, comments, photos, and vehicle information you share on the platform
- Vehicle Information: Vehicle details and maintenance logs you enter
- Diagnosis Questions: The questions you ask the AI diagnosis feature, the vehicle you ask about, and a short summary of the answer. We keep these to operate the feature, prevent abuse of daily limits and reputation points, and improve answer quality. Your diagnosis history is not shown to other users.
- Diagnosis Answers: We also keep the full AI-generated answer, together with the question text and the vehicle's year, make, model, and engine, but without your name or account. These answers are retained long term and may be shown to other users who ask the same question about the same vehicle. After review, some answers may also be published on our website (automotiveai.app) as public repair guides, with the question rewritten to remove personal details and without your name or any account information. Please don't include personal information in your diagnosis questions.
- Communications: Messages and interactions with other users
Information Collected Automatically
- Usage Data: How you interact with the app, features used, time spent, and when you last used the app
- Device Information: Device type, operating system, and unique device identifiers
- Log Data: IP address, app crashes, and performance data
Information from Third Parties
- Firebase: We use Firebase for photo storage and authentication services
- AI Services: Car diagnosis queries are processed through Anthropic's Claude AI API
- YouTube: We display YouTube videos through the YouTube Data API
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide AI-powered car diagnosis and recommendations
- Display relevant repair videos and community content
- Enable social features including posts, comments, likes, and follows
- Process and display profile photos and vehicle information
- Improve and develop new features
- Ensure the security and integrity of our platform
- Communicate with you about updates and important notices
- Comply with legal obligations
3. Voice Recognition
AutoAI offers optional voice input for car diagnosis queries. When you use voice features:
- Your device's microphone is accessed only when you actively tap the voice button
- Speech is processed locally on your device and/or through your device's speech recognition service
- We do not store audio recordings
- You can revoke microphone permission at any time in your device settings
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your posts, profile, and public activity are visible to other AutoAI users
- Service Providers: Third-party vendors who help us operate the app (Firebase, Anthropic, YouTube)
- Legal Requirements: When required by law or to protect our rights and users
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
Your data is stored on secure servers using industry-standard security measures including:
- Encrypted data transmission (HTTPS)
- Secure password hashing
- JWT token-based authentication
- Firebase secure cloud storage for media files
While we implement these safeguards, no method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Disable voice features and notifications in app settings
- Portability: Request your data in a portable format
8. Children's Privacy
AutoAI is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
9. Third-Party Services
Our app uses the following third-party services, each with their own privacy policies:
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy and, where appropriate, providing additional notice within the app.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: